DO YOU WANT TO RETURN A YOKONO PRODUCT?

You have 30 calendar days from the receipt of your order to do so. Simply follow these steps:

  • Locate your order in the customer area and click on “request return,” or use this and enter the order number along with the email you used to make the purchase.
  • Select the model and the reason for the return.
  • Choose the return method.
  • Once the package is sent, you will receive your refund within a maximum of ten business days.

For size or model exchanges, you will need to process the return and place a new order.