DO YOU WANT TO RETURN A YOKONO PRODUCT?
You have 30 calendar days from the receipt of your order to do so. Simply follow these steps:
- Locate your order in the customer area and click on “request return,” or use this and enter the order number along with the email you used to make the purchase.
- Select the model and the reason for the return.
- Choose the return method.
- Once the package is sent, you will receive your refund within a maximum of ten business days.
For size or model exchanges, you will need to process the return and place a new order.